All payments are to be made, including the initial deposit, by direct deposit into the company bank account. Upon confirmation of funds being received, you will be issued with a receipt and re-issued with the updated itinerary invoice for your referral. All hotels, lodges, and luxury camps used in itineraries are of 3- to 5-star quality. The best available accommodation is chosen at the time of booking that suits the purpose of the itinerary. In smaller villages, we use the best accommodations available. Many accommodations have private amenities, swimming pools, restaurants, and bars, among other facilities. The campsites indicated in the Mt. Kilimanjaro itineraries are subject to change based on, at times, unpredictable mountain weather conditions.
Inclusions/Exclusions
For a reservation to be held on any itinerary, a deposit of US$500 per person per itinerary is required. The balance of payments is due 60 days prior to arrival in Tanzania.
All travelers receive pre-trip information, a complete itinerary, and on-demand pre-travel advice via email directly from our offices for any last-minute or personal queries.
In the event of a particular accommodation being unavailable upon booking, accommodation of a similar or higher standard will be substituted.
In the event that you make a booking with MW after arriving in Tanzania, we will endeavour to carry out your requests but you should understand the difficulties of late bookings in regards to obtaining accommodation, transport and safari guides without reasonable notice.
If you cancel your trip,
Cancellation of your trip must be made in writing to us and be signed by the person whose name and signature appears on the booking form. As we may incur considerable costs if you cancel, we will retain your deposit and may impose the following cancellation charges: 90 or more days prior to departure – deposit, 89 – 50 days before departure – 50%, 49 days or less before departure – 100%. We strongly advise you to take out suitable insurance to cover such potential losses.
If we are forced to cancel your trip for reasons beyond our reasonable control (“force majeure”) we will offer you the choice of a full refund of any monies paid or an alternative trip. The Company will accept no liability for any costs incurred by you for anything other than the monies paid to us for the trip.